Computer Systems Technology (CTCSTC)

Certificate

This certificate program prepares students for employment as a microcomputer service technician and also lays a foundation in preparation for passing the Computer Technology Industry Association’s (CompTIA A+ and Network + Certification Exams.  The objectives of the program go well beyond the requirements of the exams.  The student will learn:

• Basic Hardware Concepts for both Workstations and Server with hands-on troubleshooting skills in solving hardware problems.
• Overview and Installation of Client and Server Operating Systems.
• Networking Concepts with emphasis on the OSI Model, Point to Point (Ethernet) and Cross-Network (TCP/IP) Protocols, Peer to Peer and Client/Server networking, wireless networks, networking topologies, network media, and printing.
• Command Line Basics and Batch File Techniques.
• Data Forensics including recovering data at the core level of disk drives, etc.
• Customer Relations

The program is structured for students who:

• Desire a foundation in the concepts leading to the A+ and Network + certifications.
• Want employment as a microcomputer service technician
• Are already certified and want to enhance their knowledge with the latest in computer hardware, associated operating systems, and networking.
• Want the foundation for WCC’s advanced Certificates in Computer Networking, Network Operation Systems, Linux, or Data Recovery.

Highlights

• Earn this advanced certificate in two semesters.
• Work towards the Associate Degree (APCSN) of which this certificate is part of.
• Use the APCSN Associate Degree for a direct transfer to Eastern Michigan’s Technology Management Program.

Admission Requirements

These are entry level courses – basic computer knowledge however is highly desired.

This is a high demand, high skill and high wage program as defined by the Michigan Community College Network.

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